Shipping Methods

How long does shipping take?

It takes 2-4 business days to print your order, depending on the product. See our product pages for average lead time information.

Products are usually dispatched separately (as we print in several locations).

The below shipping estimates are to be added on top of print times:

UK 1-3 business days

EU 3-6 business days

USA 4-8 business days

ROW 7-10 business days

At peak times (like around Christmas and other special dates), please allow a little longer for your order to arrive. The postman needs a holiday too ;)

See also: Do you offer tracked delivery?

 

Delivery method

UK orders are delivered by Royal Mail or Whistl.

US orders are delivered by USPS; certain tracked orders are FedEx.

International orders are sent International Standard, which uses Royal Mail followed by the national postal service of the destination country. Please bear this in mind as some national postal services can be quicker than others.

When orders go AWOL

If you feel like you have waited far too long for your order, you can get in touch with
us at support@kite.ly and we’ll be happy to investigate.

Do also check with your local post office and/or your neighbours, as this is where 'lost' orders often seem to end up!